Support
Something not working, or a question about your subscription? Email us at hello@zodra.app. Tell us your iPhone model and what you were doing, and a screenshot helps a lot.
Cancel or change your subscription
Open iPhone Settings, tap your name, then Subscriptions, then Zodra. You can also get there from the You tab in Zodra, under Manage subscription. Canceling stops the next renewal, and you keep access until the end of the period you paid for.
Get a refund
Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com.
New phone, or the app says I am not subscribed
Sign in with the same Apple ID you subscribed with, open the You tab and tap Restore purchases.
Change my birth details or sign
Open the You tab and tap Edit birth details. Your Sun, Moon and Rising, your daily horoscope and your widgets all update.
My Moon or Rising looks wrong
Your Rising sign needs your birth time and place. Your Moon can change sign during the day you were born, so without a birth time it may be a best guess. Add your time and place in Edit birth details for the most accurate result.
Widgets
Touch and hold your home screen or lock screen, tap Edit, then Add Widget, and search for Zodra. There are three: Your Day, Moon Today and Card of the Day.
Daily reminder
Pick the time in the You tab, under Reading time. If reminders never arrive, check iPhone Settings, Notifications, Zodra.
Your data
Your birth details stay on your iPhone and are never sent to us. The details are in our Privacy Policy.